Frequently Asked Questions

At Gary’s Chem-Dry, we’re all about doing things differently from your typical steam cleaning. Our secret weapon? Carbonation! This lets us lift dirt and grime out of your carpets without soaking them in gallons of water like those steam cleaners out there. Curious about how we compare? Keep on reading to see how Chem-Dry really measures up against the usual steam cleaning methods.

When you use traditional steam cleaning for your carpets, it usually means soaking them with a lot of soapy water. The challenge with this approach is that it takes quite a while for the carpets to dry—sometimes up to a couple of days. This extended drying period isn’t ideal, as it could end up causing the carpet to deteriorate or even allow mold to start growing.

At Chem-Dry, we’ve got a unique way of freshening up your carpets that’s both effective and kind to the planet. By using a special carbonated cleaning method called The Natural, we use a whole lot less water than typical steam cleaners. Tiny bubbles work hard to lift out dirt and grime, bringing it to the surface so it can be whisked away with ease. This means not only are your carpets treated gently, but they also dry faster—typically in just one to two hours. It’s a smarter, greener way to keep your home looking fabulous.

At Chem-Dry, we like to keep things pure and simple with our cleaning. Our go-to is a product called The Natural. It’s clean and straightforward, without any soaps or phosphates involved, and it’s gentle enough for everyone. Unlike most steam cleaners that go heavy on the soaps and detergents, we prefer a gentler touch that still gets the job done.

This is not necessary. Chem-Dry’s professionally trained carpet and upholstery cleaners will vacuum your carpets with our commercial, HEPA-filtered vacuum when they arrive as a standard part of our service.

Industry experts recommend tidying up your carpets every 3-6 months, particularly if you have kids, pets, or family members dealing with asthma or allergies. Keeping up with regular maintenance not only keeps your home looking sharp but also helps clear out pesky allergens, boosts the quality of the air you breathe indoors, and makes your carpets last longer.

Drying your carpet after a Chem-Dry clean is a breeze! Typically, it takes just 1-2 hours for everything to be dry to the touch. Of course, factors like humidity, airflow, and carpet type can affect this. But no worries—turning on your air conditioner or fans can speed things up. Sometimes it might take a bit longer, but you’ll have fresh, clean carpets in no time!

Most carpet cleaners, like steam cleaners, rely on soaps and detergents that can leave a sticky mess on your carpets. This means your carpets get dirty faster and you end up calling in the pros more often. That’s where Chem-Dry comes in. We use a totally natural and biodegradable cleaner for your carpets and upholstery. Our solution skips the soaps, detergents, and harsh chemicals, so it keeps your carpets fresh without leaving behind any gunk to attract dirt. Enjoy cleaner carpets for longer with Chem-Dry!

Pet odors can be stubborn guests, sticking around for what feels like forever if they aren’t tackled the right way. When your pet has an accident, their urine can soak deep into your carpet and the padding underneath, leaving behind a whole bunch of concentrated urine crystals. These little guys only get smellier over time. Some companies just cover up the smell, but at Gary’s Chem-Dry, we’ve got a unique approach. Our P.U.R.T.® (Pet Urine Removal Treatment) goes to work on those crystals, breaking them down completely, so the pet urine odor is gone for good.*

You know how new carpets come with a special layer to keep them looking fresh? Well, over time, that magic wears off. That’s where a little re-application comes in handy. Giving your carpets a protective boost helps them fend off spills and dirt, keeping them looking cleaner for much longer. Plus, it’s a savvy move to slow down those inevitable signs of age and wear, helping your carpets last and last. Investing in a protectant is like giving your carpets the care they deserve.

Chem-Dry’s cleaning process is the top choice for making your carpets and upholstery look amazing and stay fresh. Our special hot carbonating extraction method uses the magic of carbonation to pull out more dirt and grime from your carpets, giving them a deep clean that really lasts. Plus, because our carbonated solution needs way less water than steam cleaning, your carpets dry super fast—usually in just 1-2 hours instead of days! This quick drying time also helps keep your home healthier by reducing the chance of mold and mildew. Our go-to cleaning solution, The Natural®, uses carbonation to lift dirt to the surface so it can be easily swept away. It’s perfect for families with kids and pets, giving you peace of mind about the cleanliness of your environment.

Traditional steam cleaning can soak your carpets in a ton of water mixed with soaps and detergents, leaving them damp for days. This wet environment is perfect for mold and mildew to thrive. Plus, any soapy stuff left can make your carpets dirty again, and fast!

Chem-Dry does things differently. We use tiny bubbles that burst dirt away from deep within your carpet fibers, so we only need to use a little bit of water compared to regular steam cleaning. Once the bubbles lift out the dirt, our powerful equipment makes sure to take away the moisture and grime.

No, Chem-Dry is not a steam cleaner. Chem-Dry uses carbonation to lift up dirt and grime from your carpets so we do not need to use the gallons of water that typical steam cleaners use.

Many products out there might seem like they’re cleaning up pet messes, but they often just cover up the smell. Our special Chem-Dry method goes beyond the surface, getting rid of those old dog urine stains by tackling the root of the problem—even those parts you can’t see.

When you have carpeted floors, a surprising amount of the dust and dirt that gets tracked inside—up to 80%—can find its way into your furniture and upholstery.

When we’re sprucing up your upholstery, we bring out the big guns with our unique cleaning technique known as hot carbonating extraction. We rely on our star player, The Natural, to do the heavy lifting here. Tiny bubbles work hard, lifting away grime and non-living allergens* from your furniture’s fibers. Then, we swoop in with our extraction gear to whisk away the loosened dirt and cleaning solution. The result? Your furniture gets a revamp that’s a cut above the rest, leaving you with a refreshingly clean and healthier home environment.

Yes, after the upholstery cleaning, you can have the furniture stain guarded with Chem-Dry’s Protectant.

In most cases, the furniture dries within just a couple of hours, but in some cases it may take overnight to fully dry depending on the fabric and soil condition.

Just like carpet, dirt builds up over time that dulls your tile or stone’s appearance and discolors your grout. A thorough, professional stone, tile and grout cleaning is the only way to remove the deep-down dirt, make this area of your home look nicer and ensure that all areas of your home are clean and healthy.

Grout is a porous material that absorbs soil and spills, just like carpet. Having a sealant applied will help create a protective barrier, giving you more time to clean up dirt and liquid spills before they soak into the grout. The type of sealant you choose will determine the degree of stain resistance.